Terms of Service

Last updated: January 21, 2026

Agreement to Terms

By accessing and using My Chef ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Description of Service

My Chef provides a comprehensive restaurant management platform including:

  • QR code-based digital menu and ordering system
  • Real-time kitchen dashboard and order management
  • Online payment processing through Stripe
  • Table management and session tracking
  • Reporting and analytics tools
  • Menu customization and item management

Account Registration

To use My Chef, you must:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Be at least 18 years old or of legal age in your jurisdiction
  • Represent a legitimate restaurant or food service business
  • Notify us immediately of any unauthorized account access

You are responsible for all activities that occur under your account.

Pricing and Payment

Free Platform Access

My Chef is free to use with no monthly subscription fees. You only pay per successful order.

Transaction Fees

  • 2.9% + $0.30 per online transaction (Stripe processing fees)
  • Fees are automatically deducted from each payment
  • Prices subject to change with 30 days notice

Payment Processing

All payments are processed through Stripe. You must comply with Stripe's terms of service and maintain a valid payment method.

Acceptable Use

You agree not to:

  • Use the Platform for any illegal or unauthorized purpose
  • Violate any laws or regulations in your jurisdiction
  • Infringe on intellectual property rights
  • Transmit viruses, malware, or harmful code
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Platform's operation
  • Use automated tools to scrape or harvest data
  • Impersonate another person or entity
  • Upload offensive, defamatory, or inappropriate content

Restaurant Responsibilities

As a restaurant using My Chef, you are responsible for:

  • Ensuring menu accuracy, pricing, and availability
  • Complying with food safety and health regulations
  • Fulfilling orders in a timely and professional manner
  • Maintaining appropriate business licenses and permits
  • Handling customer disputes and refunds appropriately
  • Collecting and remitting applicable taxes

Intellectual Property

Our Rights

My Chef and its original content, features, and functionality are owned by us and protected by copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of content you upload (menus, images, descriptions). By uploading content, you grant us a license to use, display, and distribute it as necessary to provide our services.

Service Availability

While we strive for 99.9% uptime, we do not guarantee uninterrupted access. We may:

  • Perform scheduled maintenance with advance notice
  • Make emergency updates or repairs
  • Temporarily suspend service for technical issues
  • Modify or discontinue features with notice

Limitation of Liability

To the maximum extent permitted by law:

  • My Chef is provided "as is" without warranties of any kind
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to fees paid in the 12 months prior to the claim
  • We are not responsible for third-party services (Stripe, payment processors)
  • You assume all risks of using the Platform

Indemnification

You agree to indemnify and hold My Chef harmless from any claims, damages, or expenses arising from:

  • Your use of the Platform
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you upload or provide
  • Your restaurant operations

Termination

We may terminate or suspend your account immediately if you:

  • Violate these Terms of Service
  • Engage in fraudulent activity
  • Cause harm to our Platform or users
  • Fail to pay required fees

You may cancel your account at any time through your account settings.

Dispute Resolution

Governing Law

These Terms are governed by the laws of the jurisdiction where our company is registered.

Arbitration

Any disputes will be resolved through binding arbitration rather than court proceedings, except where prohibited by law.

Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified via email or platform notification. Continued use after changes constitutes acceptance.

Contact Information

For questions about these Terms of Service:

Privacy Policy • Cookie Policy • Security